First Effective: April 4, 2026 | Last Updated: October 9, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "user") and PRAXIS AI LLC, a Missouri limited liability company ("Vannus," "we," "us," or "our"), governing your access to and use of the website located at vannus.co, all associated subdomains, and any related services, tools, features, or content (collectively, the "Platform").
By accessing or using the Platform, you agree to be bound by these Terms, our Privacy Policy, and any additional terms, guidelines, or rules referenced herein. If you do not agree to these Terms, you must not access or use the Platform.
1.1 Eligibility. You must be at least 18 years old to buy any product or service from Vannus. You must be at least 13 years old to use the free Platform. The Platform is not directed to children under 13. If you are aged 13 to 17, you may use the free Platform only with the consent of a parent or guardian, and you may not provide payment information or accept these Terms on your own behalf. By accepting these Terms, you represent and warrant that you meet these age requirements.
1.2 Your Account. [Reserved.]
1.3 Electronic Signatures and Records. By buying a product or service from Vannus, you consent under the federal Electronic Signatures in Global and National Commerce Act (15 U.S.C. § 7001 et seq.) and the Missouri Uniform Electronic Transactions Act (RSMo §§ 432.200–432.295) to receive all communications, agreements, disclosures, and notices in electronic form, including these Terms, the Privacy Policy, billing receipts, and required legal notices. You may withdraw this consent by writing to support@vannus.co.
1.4 Modification of Terms. Vannus will provide notice of material changes to these Terms by (a) updating the "Last Updated" date; (b) where you are a purchaser (a buyer of an AI Subprocessor Jurisdiction Report whose report Vannus still holds, or a Concierge audit or Stack Jurisdiction Review client), sending notice to the email address on file at least fourteen (14) days before the change takes effect; and (c) recording the specific version of the Terms you accepted, for a purchase made on the purchase page, at checkout. That record is kept with the order (Privacy Policy §2.12) and is erased with it (Privacy Policy §7). For a report sold against an invoice (Section 12.11), you accept these Terms by paying the invoice. Vannus also gives the purchasers described in (b) notice, in the manner described in (b), of the addition of a sub-processor to the list in Section 6 of the Privacy Policy. Non-material changes (clarifications, typo fixes, and sub-processor updates other than additions) take effect upon posting. Your continued use of the Platform after the effective date, or your re-acceptance, constitutes agreement to the modified Terms.
PRAXIS AI LLC is a limited liability company organized under the laws of the State of Missouri, United States. Our principal place of business is located in the State of Missouri.
Vannus is a jurisdiction and due-diligence record for AI vendors. The Platform allows users to search and review a catalog of artificial intelligence tools and software products and, for each vendor Vannus has assessed, records who legally controls that vendor — the contracting entity, its country, and the governing law of the vendor's terms — together with a sovereignty position derived from Vannus's published methodology and cited, where available, to the vendor's own published documentation. Vannus does not publish a grade, score, tier, ranking, trust badge or caution flag. A resilience grade and a five-band tier were published until 8 September 2026 and were withdrawn on that date; nine trust badges and a caution flag were published until October 2026 and were withdrawn then.
The Platform operates on a record-and-cite methodology: for each vendor Vannus has assessed, we record, where we have established it, the contracting entity as a published document (most often the vendor's own terms) names it and, where the record holds them, that entity's country, the governing law of its terms, whether the vendor runs its own foundation model, another company's, or none, and whether it trains on customer data; an entry with no finding is marked not established or not yet assessed. Vannus does not remove a tool from the catalog because of what its record shows, and does not tell any user which tool to buy. Where a vendor does not publish a fact, the record states that the fact is not disclosed rather than inferring, estimating, or guessing a value.
The catalog and the free stack check (at /static/rate-my-stack.html, and the same check on the home page) are provided free of charge and without an account. Vannus also sells the paid products enumerated in Section 12 — a one-time AI Subprocessor Jurisdiction Report and the founder-led Concierge audit (the Stack Watch subscription described at Section 12.13 was withdrawn on 9 August 2026 and is not offered). Vannus also offers the Stack Jurisdiction Review, an invoiced engagement that reviews vendors from your own list and that you request by email to support@vannus.co. It is not one of the products in Section 12: its terms are those in the engagement letter for that engagement, where one is issued and signed; until then, these Terms govern. Any change to what is free will be made with appropriate notice to users.
The Platform provides informational content, including vendor records and determinations, for general educational and research purposes only. Nothing on the Platform constitutes professional advice of any kind, including but not limited to legal, financial, investment, tax, medical, cybersecurity, or business advice.
Vendor records, determinations, and sovereignty and data-jurisdiction characterizations are based on publicly available information and on Vannus's published research methodology, applied by deterministic code, at the time they were recorded; any grades, scores, trust scores, tiers, elimination decisions, tool evaluations or recommendations Vannus published before their withdrawal in September 2026, and any trust badges or caution flags it published before their withdrawal in October 2026, were based on publicly available information and on Vannus's methodology or scoring at the time. They are not guarantees, audits, certifications, endorsements, or legal opinions regarding any tool's quality, security, compliance status, data-sovereignty or jurisdictional exposure (including any characterization of a vendor's exposure to the U.S. CLOUD Act, CFIUS, or any other legal regime), or fitness for your particular purpose. Any statement that a vendor "sits within reach of," is "exposed to," or is "subject to" a legal regime, that it is "under US corporate control" or "may be within US CLOUD Act reach," or that names "which jurisdictions may have legal reach over the vendor and the data it controls," describes that vendor's apparent corporate or jurisdictional structure as an informational matter; it is not legal advice, a legal conclusion, or a representation that any government has taken or will take any action, and it is no substitute for advice from your own qualified counsel.
You are solely responsible for independently evaluating and verifying any AI tool or software product before making purchasing, implementation, or business decisions. Vannus expressly disclaims any responsibility for decisions you make based on Platform content.
4.1 EU AI Act — Transparency Notice (Regulation (EU) 2024/1689, Article 50). No product Vannus currently offers routes, summarizes, or surfaces content generated by a third-party general-purpose AI model. Vendor records, determinations, free-check results and the AI Subprocessor Jurisdiction Report are rendered from catalog data by deterministic code under Vannus's published methodology, and the report states the date it was generated; Concierge deliverables are prepared by a person. If Vannus later offers a product that surfaces model-generated output, that surface will make the AI-generated nature reasonably evident and this section will be updated before the product is made available. To the extent EU AI Act Article 50 transparency obligations apply to Vannus's surfaces as offered to users in the EU, Vannus's intent is to satisfy those obligations through clear in-product labeling and through this disclosure. Vannus will update its in-product labeling as necessary if the European Commission's implementing acts under Articles 50(4) and 50(5) require additional disclosures.
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK. THE PLATFORM PROVIDES VENDOR RECORDS, DETERMINATIONS AND REPORTS (AND, UNTIL THEIR WITHDRAWAL IN SEPTEMBER 2026, PUBLISHED GRADES, SCORES, TIERS, RANKINGS, TOOL EVALUATIONS AND RECOMMENDATIONS, AND, UNTIL THEIR WITHDRAWAL IN OCTOBER 2026, TRUST BADGES AND CAUTION FLAGS) GENERATED BY DETERMINISTIC CODE APPLYING VANNUS'S METHODOLOGY. THESE OUTPUTS ARE INFORMATIONAL ONLY AND MAY CONTAIN ERRORS, INACCURACIES, OR OMISSIONS.
YOU ASSUME FULL RESPONSIBILITY FOR ANY DECISIONS YOU MAKE BASED ON PLATFORM CONTENT, INCLUDING BUT NOT LIMITED TO TOOL PURCHASES, SUBSCRIPTION COMMITMENTS, VENDOR SELECTIONS, MIGRATION PLANS, INTEGRATION DECISIONS, AND ANY RESULTING BUSINESS, FINANCIAL, OPERATIONAL, LEGAL, OR TECHNICAL CONSEQUENCES.
PRAXIS AI LLC DOES NOT GUARANTEE THAT ANY AI TOOL LISTED OR RECORDED ON THE PLATFORM WILL PERFORM AS DESCRIBED, REMAIN AVAILABLE, MAINTAIN ITS CURRENT PRICING, COMPLY WITH ANY LAW OR STANDARD, OR BE SUITABLE FOR YOUR PARTICULAR USE CASE. TOOL VENDORS MAY CHANGE THEIR PRODUCTS, PRICING, TERMS, OR AVAILABILITY AT ANY TIME WITHOUT NOTICE TO VANNUS.
Vannus may, from time to time, offer paid advisory or consulting services ("Concierge Services") to select clients on a case-by-case basis. Each Concierge engagement is governed by the engagement letter for that engagement, where one is issued and signed; until then, these Terms govern.
Concierge Services are advisory in nature. Vannus acts as an independent adviser, not as a fiduciary, agent, or representative of the client. Findings and advice delivered through Concierge Services are Vannus's opinions, not guarantees of outcomes.
Vannus is not responsible for the performance, reliability, security, pricing, availability, or compliance of any third-party tool or software named in a Concierge Services deliverable. The client's use of any such tool is governed entirely by that tool's own terms of service, privacy policy, and applicable law.
Vannus's total liability arising from any Concierge engagement shall not exceed the fees actually paid by the client for that specific engagement.
Vannus participates in affiliate and referral programs with certain third-party companies. When you click on certain links on the Platform and make a purchase or sign up for a service, Vannus may earn a commission or referral fee at no additional cost to you.
Important Disclosure:
Some links on vannus.co are affiliate links. This means Vannus may receive compensation if you click on a link and complete a qualifying action (such as signing up for a service or making a purchase). This compensation does not influence our methodology or any vendor's record or determination. Every vendor is recorded under the same criteria whether or not an affiliate relationship exists. No vendor's record or finding is more favorable because of an affiliate arrangement.
Vannus maintains affiliate relationships with companies including but not limited to Semrush (via Impact.com) and ActiveCampaign (via PartnerStack). These relationships are disclosed in compliance with the Federal Trade Commission's ("FTC") Endorsement Guides (16 CFR Part 255) and all applicable state and federal disclosure requirements.
Vannus does not accept paid placements, sponsored rankings, or vendor-influenced positioning on the Platform. Our methodology is independent. A vendor's record and determination are published as the evidence supports them, regardless of any existing or potential commercial relationship. Some vendors entered the catalog when Vannus joined their partner program; our partners page (/static/partners.html) names each one.
FTC §5 substantiation. The "no paid placements" claim is substantiated by the architectural separation documented at /static/neutrality.html, which lists every module on the neutrality list and every module forbidden from its import graph. None of the modules on that list imports a partnership, affiliate or monetization module, directly or through the modules it imports in turn, including through a package's __init__ file. A test in Vannus's continuous-integration pipeline fails the build if any of them does. The source repository is private, so we provide the attestation module and its test on request for review rather than asserting that a third party can re-run them unaided.
By using the Platform, you agree that you will not:
AI-Specific Prohibited Uses. In addition to the prohibitions above, you specifically agree that you will not:
/api/stack/rate), the catalog endpoint (/tools/tiered), or any other public surface to: (a) systematically extract, across the catalog, per-tool scores published or used before their withdrawal in September 2026, for derivative ranking, benchmarking, training-data generation, or commercial republication; (b) infer, regress, or otherwise reconstruct Vannus's proprietary scoring weights, dimension thresholds and tier-boundary formulas published or used before their withdrawal in September 2026, or the editorial judgment embodied in the catalog; or (c) build a competing AI-tool-selection product whose scoring is materially derived from Vannus's outputs. The weight function used before that withdrawal is not licensed for replication.Violation of these terms may result in immediate termination of your access to the Platform without notice, recovery of fees attributable to abusive usage, and referral to law enforcement or affected third-party providers where appropriate.
The Platform, including but not limited to all text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, evaluation methodologies, the trust-scoring algorithms and elimination criteria used before their withdrawal in September 2026, and the compilation thereof, is the exclusive property of PRAXIS AI LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
The name "Vannus," the name "Vannus AI," and all associated logos, service marks, and trade dress are trademarks of PRAXIS AI LLC. You may not use any of these marks without the prior written consent of Vannus.
Subject to these Terms, Vannus grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your personal or internal business purposes. This license does not include the right to modify, reproduce, distribute, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any Platform content, except as incidental to normal web browsing (e.g., browser caching). You may, however, quote, cite and republish the public record Vannus publishes on the Platform, one vendor's record at a time, such as a vendor's page at /tool/<slug> or its record at /determination/<vendor>, if you name Vannus as the source, link to the page you took it from and show the date Vannus gives the record. Keep quoted words and dates as Vannus published them. This permission does not extend to the collection as a whole, or to any report Vannus delivers to a buyer, which Section 12.12.7 governs. Section 8 still applies, including its limits on automated access, model training and resale. What you may do with an AI Subprocessor Jurisdiction Report you bought is set out in Section 12.12.7.
This Section does not apply to Your Submissions (Section 9.4), to free stack check submissions, or to Concierge intake and engagement materials (Section 9.5.1), each of which is governed by narrower terms. Nor does it apply to materials you send for a Stack Jurisdiction Review (Section 3).
Subject to that exclusion, if you submit other content to the Platform (including search queries, feedback, reviews, or other materials), you grant Vannus a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, distribute, and display such content solely for the purpose of operating, improving, and promoting the Platform. You represent that you own or have the necessary rights to submit such content and that it does not violate any third-party rights.
Notwithstanding Section 9.3, the following narrower terms apply to the tool lists, cost figures, organization names and free-text notes you submit to obtain a free stack check result, an AI Subprocessor Jurisdiction Report, or a Concierge engagement (or, before its withdrawal on 9 August 2026, a Stack Watch subscription) (collectively, "Your Submissions"). You retain ownership of Your Submissions. You grant Vannus a limited, non-exclusive, royalty-free license to: (a) store and process Your Submissions as necessary to produce and deliver what you asked for; (b) review them for security, abuse detection, debugging, and legal compliance; and (c) generate aggregated, anonymized or de-identified analytics that cannot reasonably be linked back to you. This license terminates when you ask us to delete Your Submissions, except for retention required by law or for security and backup purposes.
Vannus will not publicly disclose, sell, or use Your Submissions for marketing without your separate express consent, and does not use them to train any artificial intelligence model. Vannus develops no such models, and no product Vannus currently sells transmits Your Submissions to a third-party model provider. Transactional emails Vannus sends you about what you asked for, such as the emailed copy of a free check result or the email that delivers a purchased report, may mention Vannus's other services. Do not submit protected health information, payment card data, government identification numbers (other than a business tax ID you give Stripe at checkout, as Section 12.11 describes), or attorney-client privileged material; Vannus has no Business Associate Agreement and no PCI certification in place.
Sensitive content prohibition. Do not submit confidential, regulated (including but not limited to protected health information ("PHI") under HIPAA, payment card data subject to PCI DSS, government-issued identification numbers other than a business tax ID you give Stripe at checkout as Section 12.11 describes, attorney-client privileged communications), or otherwise sensitive third-party information to Vannus through any surface. Vannus has no Business Associate Agreement, PCI compliance certification, or similar regulated-data handling in place. Submitting such information is at your sole risk and violates Section 8 (Acceptable Use). The prohibition on confidential information does not apply to materials you send for a Concierge engagement or a Stack Jurisdiction Review, which the engagement letter for that engagement governs, where one is issued and signed; until then, these Terms govern them, including Section 9.5.1 for a Concierge engagement or a Stack Jurisdiction Review.
The free stack check (at /static/rate-my-stack.html, and the same check on the home page) accepts the names of third-party AI tools you submit and, optionally, an email address to which a copy of the result is sent once. By submitting a vendor name, you grant Vannus a limited, non-exclusive, royalty-free license to process it against the Vannus catalog under Vannus's published methodology and return the result to you in the API response. The free stack check does not persist your submission: the request body — your stack as a list, your costs, your team size and your email — is never written to a database, log, or backup, and the HTTP response carries Cache-Control: no-store. Apart from rate-limit state held in server memory (your IP address and, if you ask for an emailed copy, a shortened hash of your email address; see Privacy Policy §2.7 and §7), the only record it keeps of what you submitted is the set of anonymous running totals described in Privacy Policy §2.7: a total submission count, a count per catalog tool, a count per eligible pair of tools, the time the totals last changed, and a one-time cleanup marker. These are running totals, not rows: they record no IP address, cost, email or team size, and nothing links a count back to the visit that incremented it. A co-occurrence pair is only counted once both tools have already been submitted at least five times by earlier callers, so your own submission can never be what makes a pair eligible; and a pair is only ever published once at least five separate submissions contain it. Rarely-submitted tools are counted individually but never paired. Concierge intake submissions are expressly excluded from Section 9.3 and are governed by Section 9.5.1 below, Section 12.6 (Concierge Outcome Assurance) and, where one is issued and signed, the engagement letter for that engagement.
Nothing in Section 9.3 applies to Concierge intake. The perpetual, irrevocable publication license granted in Section 9.3 does not extend to any material you submit in connection with a Concierge engagement, and no such license is granted over that material.
Materials you submit for a Concierge engagement — including your tool inventory, seat counts, contract and spend figures, vendor agreements, internal documents, and any other information provided during intake or delivery (collectively, "Client Confidential Information") — are received by Vannus in confidence. You retain all right, title, and interest in them.
Unless the engagement letter for your engagement says otherwise, Vannus will:
Exclusions. Client Confidential Information does not include information that (a) is or becomes public through no act of Vannus; (b) Vannus already possessed without a duty of confidentiality; (c) Vannus receives from a third party entitled to disclose it; or (d) Vannus independently develops without reference to your materials.
Survival. The obligations in this Section 9.5.1 survive completion or termination of the engagement and any termination of these Terms.
Mutual NDA. These commitments apply automatically and without a separate agreement. Unless the engagement letter for your engagement says otherwise, a mutual non-disclosure agreement is available on request and will be counter-signed within one business day of intake where your organization requires one as a precondition; where a signed mutual NDA and this Section conflict, the executed agreement controls.
Stack Jurisdiction Review. This Section 9.5.1 applies in the same way to the materials you send for a Stack Jurisdiction Review, which are Client Confidential Information for that engagement.
All tier classifications (Sovereign, Durable, Moderate, Fragile, Wrapper), letter grades, per-tool scorecards and rankings that Vannus published before their withdrawal in September 2026, all replacement shortlists and "what we eliminated" rationales that Vannus published before their withdrawal in September 2026 (tool selection itself was retired in August 2026), all trust badges and caution flags that Vannus published before their withdrawal in October 2026, and all data-sovereignty and jurisdictional-exposure characterizations (including "within reach of the U.S. CLOUD Act," "may be within US CLOUD Act reach," "U.S.-controlled," "under US corporate control," statements of "which jurisdictions may have legal reach over the vendor and the data it controls," single-model-dependency or "wrapper" characterizations, and any aggregate stack-level exposure counts such as "N of your vendors…"), and related characterizations published anywhere on the Platform — including the public catalog, the per-tool detail pages (e.g., /tool/<slug>), the catalog and category views (e.g., /static/tools.html, and the retired category pages that now redirect to it), the example audit (/static/example-audit.html), the sample report (/static/sample-report.html), free stack check output (including its sovereignty-exposure summary), Concierge deliverables, blog posts, the home page and its social-preview metadata, the llms.txt and ai.txt files, the guide at /static/which-agreement.html, the DORA register page (/static/dora-register.html), each vendor's determination and its history as data (/determination/<name> and /determination/<name>/history), Vannus's own record (/our-own-record), and the MCP connector (/mcp/v0 and /mcp/v0/methodology) — represent Vannus's editorial opinion: current characterizations are derived from Vannus's published methodology, and the grades, tiers and scorecards published before their withdrawal in September 2026 came from Vannus's scoring, in each case applied to publicly available information at the time of evaluation. The distinction Vannus draws, and stands behind, is between a characterization and an underlying fact. For the period they were published, the trust badges, caution flags, tier names, letter grades, rankings and "what we eliminated" rationales are Vannus's editorial characterizations, and reasonable analysts could reach different ones from the same inputs. The recorded facts those characterizations rest on — a vendor's contracting entity, the governing law of its terms, its country of origin, whether a U.S. parent or U.S. contracting entity is identifiable, the stated data jurisdiction, the published training-data posture, and the model a product runs on — are factual claims, and Vannus does not claim opinion protection for them. The contracting entity and the governing law are each recorded with their published source where Vannus has established them, and are otherwise marked not established; the other facts are labeled on each vendor's page as evidenced or "not assessed." Where one is wrong, Vannus corrects the record and reissues affected reports at no charge under Section 12.12.5, and a vendor may publish a response alongside our assessment. Vannus makes no representation about any vendor's financial condition, security posture, or compliance status beyond reporting what that vendor itself publishes. Vendors who believe an entry is factually wrong, or who wish to have a response published alongside our assessment, may use the process at /static/right-of-reply.html. It is free and does not require legal representation.
Vendors who believe a Vannus characterization is materially inaccurate may use the corrections process in Section 9.8, or write to support@vannus.co with the subject line "CORRECTION"; Vannus will review in good faith and correct the entry where the underlying public evidence has changed. Cached third-party displays (e.g., Google search snippets) may still show grades, scores or tiers Vannus published before their withdrawal in September 2026, or trust badges or caution flags it published before their withdrawal in October 2026; those have been withdrawn and do not reflect the current methodology. The authoritative current record is the one displayed on vannus.co at the time of viewing.
Vannus relies on the protections of the First Amendment of the United States Constitution, Article I, Section 8 of the Missouri Constitution, Mo. Rev. Stat. § 537.528 (anti-SLAPP), Section 230 of the Communications Decency Act where applicable, and the doctrine of constitutionally protected opinion articulated in Milkovich v. Lorain Journal Co., 497 U.S. 1 (1990).
Vannus complies with the Digital Millennium Copyright Act, 17 U.S.C. § 512. To report copyright infringement on the Platform, send a notice to support@vannus.co with subject "DMCA Notice" including: (a) identification of the copyrighted work; (b) identification of the allegedly infringing material with sufficient detail to locate it; (c) your contact information; (d) a statement of good-faith belief that use is unauthorized; (e) a statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the rights holder; and (f) your physical or electronic signature. Counter-notices may be submitted to the same address. Repeat infringers will have their access to the Platform terminated under Section 18.
9.8 Vendor Corrections and Right of Reply. Vannus operates a published corrections and reply process at /static/right-of-reply.html. Anyone may report a suspected factual error in an entry. A published reply is available only to a person authorized to speak for the vendor concerned, and only where Vannus can reasonably satisfy itself of that authority — a statement published under a company’s name beside its own assessment is precisely what a competitor or bad actor would have reason to submit in its place.
9.8.1 Editorial Control Is Retained. Vannus is the publisher of any reply it publishes. Vannus will decline to publish, or will remove, any submission that names or disparages a third party, is unlawful or reasonably believed to be defamatory, is promotional rather than responsive, is off-topic, cannot be verified as originating from the vendor, or repeats a settled point after a reply on that point has already been published. Vannus will state which ground applied. Nothing in the corrections process obliges Vannus to publish any particular submission, to remove an accurate entry, or to alter an assessment.
9.8.2 Submissions Are Licensed for This Purpose. By submitting a reply you confirm you are authorized to submit it on the vendor’s behalf, that it is your own material or you hold the rights to it, and you grant Vannus a non-exclusive, royalty-free license to publish it alongside the relevant entry, together with your attribution. You may withdraw it at any time. Vannus may add a clearly-marked note of its own beside it.
9.8.3 No Effect on the Record. Whether a reply is published, declined or withdrawn has no bearing on the assessment of the product, in either direction. The record is compiled under the published methodology from documented facts. Correcting a factual error may change what the record shows, including a determination; Vannus does not control the direction of that change and does not trade any finding for anything.
9.8.4 Timeframes Are Targets. The response times stated on the corrections page are the service Vannus aims to provide and are not contractual guarantees or a term of any purchase.
The Platform contains references to, records of, and links to third-party AI tools, software products, websites, and services. These third-party resources are not owned or controlled by Vannus.
Vannus does not endorse, guarantee, or assume responsibility for the accuracy, reliability, security, availability, performance, pricing, terms of service, privacy practices, or compliance status of any third-party tool, product, website, or service referenced on the Platform.
Your interaction with any third-party tool or service accessed through the Platform is solely between you and the third party. Vannus shall not be a party to, or in any way responsible for, any transaction, dispute, or claim arising from your use of or reliance on any third-party tool or service.
The inclusion of any tool on the Platform does not constitute an endorsement, guarantee, or certification of that tool by Vannus.
Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your information.
12.1 Paid Subscriptions. [Reserved.]
12.2 Auto-Renewal. [Reserved.]
12.3 Cancellation. [Reserved.]
12.4 Refund Policy — General. [Reserved.]
12.5 Statutory Right of Withdrawal — EU, UK, and Other Jurisdictions. If you are a consumer resident in the European Union, United Kingdom, Iceland, Liechtenstein, Norway, Turkey, or any jurisdiction with equivalent consumer protection law, you have a statutory fourteen (14) day right of withdrawal from a new subscription contract. No subscription is offered today, so this Section 12.5 would govern only if one were. This Section 12.5 does not apply to the AI Subprocessor Jurisdiction Report: your right of withdrawal from that purchase is governed by Section 12.12.6 alone.
To exercise this right, you must contact support@vannus.co within fourteen (14) days of your initial subscription purchase, stating your decision to withdraw. Refunds will be issued within fourteen (14) days using the original payment method.
Important — Waiver of Right of Withdrawal: Your right of withdrawal terminates if, during the cooling-off period, you begin receiving Stack Watch monitoring (a product withdrawn on 9 August 2026) or other paid digital services. By using these services during the cooling-off period, you expressly consent to the start of performance and acknowledge that you waive your statutory right of withdrawal. This waiver applies only to digital service usage; access to the free Platform does not constitute waiver.
12.6 Concierge Audit — Outcome Assurance. The Vannus Concierge AI Stack Audit (the “Concierge audit”; one-time engagement priced as stated on the Concierge page at the time of engagement, confirmed in the engagement letter where one is issued and signed) is delivered with two outcome-assurance commitments rather than a refund-based guarantee:
(a) Pre-Screened Intake. Every prospective Concierge engagement begins with a no-cost intake call of approximately twenty (20) minutes. If, based on the information shared during intake, Vannus does not believe it can materially improve the prospective customer's position on who legally controls the vendors in their AI stack, Vannus will decline the engagement before any contract is signed and no fee is charged. Vannus's stated policy is to decline engagements where intake does not surface a question Vannus can materially advance; we anticipate this applying to a meaningful share of inquiries. The decision is communicated on the intake call before any contract signs.
(b) 90-Day Follow-Up Assessment. The follow-up provided with the Concierge audit, including the 90-day follow-up assessment and when and on what basis it may be requested, is as stated on the Concierge page at the time of engagement, confirmed in the engagement letter where one is issued and signed, and carries no additional charge. The follow-up assessment revisits the audit's findings and plan against the customer's real-world implementation experience and is delivered as a written supplement to the original audit and a 30-minute review call.
The audit deliverable has not contained an annualized savings estimate since 28 August 2026. Any such estimate in a deliverable issued before that date was a directional projection based on the customer's stated stack and pricing inputs at intake. Realized savings depend on which recommendations the customer implements and external factors (vendor pricing changes, organizational adoption, regulatory changes, etc.) outside Vannus's control. Any such estimate is not a forecast, warranty, or guarantee of realized financial outcomes.
To request the 90-day follow-up assessment:
For each Concierge audit engagement, this Outcome Assurance is documented in the engagement letter for that engagement, where one is issued and signed; until then, these Terms govern. It applies only to the standalone Concierge audit engagement and does not apply to other services.
12.7 Disputed Charges. If you believe you have been charged in error, contact support@vannus.co within thirty (30) days of the disputed charge. We review all disputes in good faith and will issue refunds where errors are confirmed.
12.8 Failed Payments. [Reserved.]
12.9 Tax. All prices are exclusive of applicable taxes. Where Vannus is registered to collect a tax on a purchase, that tax is calculated at checkout and shown before you pay.
12.10 Service Pause and Affiliate Disclosure. Vannus sells no metered compute, so no compute cap applies to any current product. Free surfaces are rate-limited, and emailed copies of free-check results are subject to per-address and daily limits. Where the Platform links to partner tools, some are affiliate links from which Vannus earns a commission (see Section 7); no vendor's record or determination is influenced by commission, and you acknowledge the commercial relationship and your option to ignore such links. Vannus reserves the right to operate a Platform-wide pause ("kill switch") without notice for security, abuse, cost-control, or operational reasons. If Vannus later sells a metered product, its caps will be disclosed on the pricing page before purchase and this section will be updated.
12.11 Payment Processing. All card payments are processed by Stripe, Inc. ("Stripe"). By providing payment information, you also agree to Stripe's terms of service available at stripe.com/legal. Vannus does not store complete payment card numbers; tokenized payment references are stored by Stripe on Vannus's behalf. Payment for the AI Subprocessor Jurisdiction Report is taken through Stripe Checkout, by card (including any card wallet Stripe offers) or with Link. Stripe's page normally asks for a billing address and, where Stripe supports your location, a business tax ID, and Stripe then issues a paid invoice; if Stripe cannot open the page with those fields, it opens without them and no invoice is issued. Stripe holds the card, billing and tax-ID details, and Vannus stores none of them. If online checkout is unavailable, the purchase page instead offers to send the report and an invoice by email; a report sold that way is issued by Vannus support and paid against that invoice, not through Stripe Checkout. The record of a report sold that way holds no acceptance of these Terms; on that path, you accept these Terms by paying that invoice.
12.12 AI Subprocessor Jurisdiction Report (One-Time Purchase). The Vannus AI Subprocessor Jurisdiction Report — named the “AI Vendor Transfer Impact Assessment” before 8 August 2026, and the “AI Vendor Sovereignty Exposure Report” before that — is a one-time digital product priced at $299 USD. The product, its price, what is delivered and your rights under this Section are unchanged by either renaming. No account is required to purchase it.
12.12.1 What Is Delivered. On successful payment, Vannus generates a dated, source-cited assessment of the AI vendors you submit and makes it available at a unique URL on vannus.co, and sends that URL to the email address you provide. The document states, for each vendor Vannus is able to assess: its stated country of origin and data jurisdiction; where the record holds them, the contracting entity and the governing law of its terms, with the clause they are read from quoted and linked to its source, resolved where possible to your answers on the purchase page: where your company is incorporated or where it is located or billed, whichever the vendor's clause chooses by (or both, where our record does not settle which), and how you bought that vendor (where you tell us it was bought under a signed or negotiated agreement, given as the published position with a note that your own agreement governs; where you tell us it was bought as personal subscriptions, given with no entity or law for those seats and a note that the vendor's consumer terms, which the report does not quote, govern them); whether it is under US corporate control; what the vendor's own documents say about the model it runs (its own foundation model, another company's, or none, or that it names no provider); and its published training-data posture. Delivery of the on-screen document is effectively immediate; email delivery is a convenience and is not the product. How long Vannus keeps the report and its order record, and when its link stops working, is set out in Privacy Policy §7.
12.12.2 Coverage Is Disclosed Before Payment. Before payment is taken, the purchase page tells you which of your submitted tools it could not match to the Vannus catalog; those tools are not assessed, and a list that matches nothing is refused before payment. A matched vendor that Vannus has not yet researched appears in the report as “Not assessed”. The price does not change on either basis. By completing purchase on the purchase page you acknowledge that, before you paid, you were shown any of your submitted tools the page could not match (where every tool matched, there was none to show), and that you proceeded.
12.12.3 “Not Disclosed” Is a Finding, Not an Omission. Where a vendor does not publish a fact, the report records “not disclosed” rather than inferring, estimating, or guessing a value. This is deliberate and is the core of the methodology. A “not disclosed” entry is not a defect in the report, is not a negative finding about the vendor, and is not grounds for a refund. A report may legitimately contain many such entries where the vendors you use publish little.
12.12.4 The Report Link Is an Unauthenticated Capability. Your report is served at an unguessable URL and is marked non-indexable, but it is not password-protected. Anyone who obtains the link can view the report. Treat the link as you would a shared document. Vannus is not liable for disclosure resulting from your onward sharing, forwarding, or storage of the link. Ask us to revoke a report and we will.
12.12.5 Refunds — AI Subprocessor Jurisdiction Report. Because the report is generated and delivered immediately on payment, it is non-refundable once generated; if you have paid and Vannus could not produce your report, Vannus will refund the purchase in full (write to support@vannus.co, or reply to the email telling you so if you received one). This is not a disclaimer of accuracy: if the report contains a factual error about a vendor — a misstated contracting entity, governing law, jurisdiction, ownership, model provenance, or training-data posture — email support@vannus.co with the specific entry and Vannus will correct the record and reissue the report at no charge, and will refund the purchase where the correction materially changes the report's conclusions. Disagreement with an editorial grade, tier or ranking that a report showed before their withdrawal in September 2026 is not a factual error; see Section 9.6.
12.12.5a Zero-Retention Option — AI Subprocessor Jurisdiction Report. At checkout you may elect zero retention. If you do, Vannus erases the report and its underlying submission once seventy-two (72) hours have passed since the report was first opened (or, where a paid report could not be produced, since the notice telling you so was sent), at the next run of an automated daily sweep, which can be up to a day later, and the share link stops resolving permanently when that sweep runs. If the report is not opened within thirty (30) days of when it was produced (or, where a paid report could not be produced and the notice telling you so was not sent, within thirty (30) days of the attempt), Vannus instead erases the report and its underlying submission at the next run of that sweep after those thirty days, which can be up to a day later, and the share link then stops resolving permanently. Save or print your own copy within those seventy-two hours; the report is HTML and is designed to print to PDF. Electing zero retention means Vannus will no longer hold the record needed to reissue a corrected report under Section 12.12.5, so that remedy is unavailable to you after erasure — this is the trade the option makes, and it is stated here so the choice is informed. Vannus retains the payment record required by tax and accounting law, which contains no part of your tool list. Vannus's record of your acceptance of these Terms at checkout (when you accepted, and which version of these Terms was then served; see Section 1.4) is part of the order record and is erased with it, whenever that record is erased: under this option, at the end of its retention period, or on your request. What else survives erasure, and who holds it, is set out in Privacy Policy §7. A checkout you started and did not pay for, such as one you backed out of at Stripe, is a separate record, even if you then paid on another attempt; zero retention does not erase it, and Vannus deletes it at the first run of the automated daily sweep after thirty (30) days from when you started it.
12.12.6 Statutory Right of Withdrawal — AI Subprocessor Jurisdiction Report. If you are a consumer resident in the European Union, United Kingdom, Iceland, Liechtenstein, Norway, Turkey, or a jurisdiction with equivalent consumer protection law, you would ordinarily have a fourteen (14) day right of withdrawal from a distance contract for digital content. By purchasing the AI Subprocessor Jurisdiction Report you expressly request that Vannus begin performance immediately, and you acknowledge that you thereby lose that right of withdrawal once the report has been generated. If you have paid but the report has not yet been generated, contact support@vannus.co and you will receive a full refund. This waiver does not apply to purchasers acting in a business capacity, who have no such statutory right to waive.
12.12.7 Your Copy of the Report. Notwithstanding Section 9.2, you may keep the report you bought, save or print it, cite it, and share it within your organization. You may also share it, unaltered and with its date and source intact, with: your affiliates; your auditors, insurers and insurance brokers, and the professional advisers and consultants acting for you; your customers and prospective customers, and anyone conducting a security, privacy or vendor review on their behalf; regulators, supervisory authorities and courts; prospective investors or acquirers, under confidentiality; and the vendors named in it. A consultant who buys a report for a named client may share it with that client, and the client may then share it as this section allows. Sharing as this section allows is not resale under Section 8. You may not publish the report, post it publicly, sell it, or incorporate it into a product, database or service. If you share its link, Section 12.12.4 applies.
12.13 Stack Watch — WITHDRAWN, 9 August 2026. Stack Watch is no longer offered and cannot be purchased. The product page redirects to our pricing page, its purchase endpoint accepts no Stack Watch purchase and opens no checkout, and no payment path for it is configured. Vannus has no Stack Watch subscribers: no subscription was ever sold in any status. The clauses at 12.13.1 to 12.13.5 below are retained for the record, and would govern only if the product were reintroduced and separately purchased — they create no present offer and no obligation on either side. When Stack Watch was withdrawn, these Terms carried a Last Updated date of 7 August 2026; they were first amended for the withdrawal on 7 September 2026.
12.13.1 What Is Monitored. Stack Watch monitors the vendors you nominate, to the extent those vendors appear in the Vannus catalog, for changes to the facts Vannus tracks: until their withdrawal in September 2026, assigned grade and tier; the underlying model a product runs on, corporate control, data jurisdiction, published training-data terms, and zero-retention posture. Vendors you nominate that are not in the catalog are identified to you before payment and are not monitored.
12.13.2 What Stack Watch Is Not. Stack Watch observes what vendors publish. It cannot detect a change a vendor does not disclose, has not yet disclosed, or discloses only to enterprise customers under contract. It is not a security monitoring product, a breach-notification service, a data-loss-prevention tool, an uptime monitor, or a substitute for your own vendor-management, procurement, or compliance program. Vannus does not warrant that every relevant change will be detected, or detected within any particular time.
12.13.3 Silence. Vannus will not send alerts where nothing it monitors has changed. A period without alerts means Vannus checked and observed no change — it is not an indication that the service has stopped, and it is not grounds for a refund.
12.13.4 Cancellation and Refunds — Stack Watch. You may cancel at any time by emailing support@vannus.co; cancellation takes effect at the end of the then-current monthly period and no further charges are made. Monthly fees already charged are final and non-refundable, including for a partially used month. Vannus will not refuse or delay a cancellation request.
12.13.5 Statutory Right of Withdrawal — Stack Watch. Consumers in the jurisdictions listed in Section 12.5 retain the fourteen (14) day statutory right of withdrawal on a new Stack Watch subscription, on the terms and with the waiver that Section 12.5 describes for a subscription contract. Section 12.12.6 governs only the AI Subprocessor Jurisdiction Report and does not apply to Stack Watch.
12.14 Accuracy, Editorial Judgment, and Reliance — Paid Products. The AI Subprocessor Jurisdiction Report, and Stack Watch while it was offered before its withdrawal on 9 August 2026, are informational products built from vendors' published documentation and Vannus's own editorial methodology. They are not legal advice, regulatory advice, a compliance certification, an audit within the meaning of any professional standard, or a substitute for counsel. Vendor facts change without notice and published documentation can be incomplete, ambiguous, or wrong. You remain responsible for your own vendor due diligence and for any decision you take. Sections 4, 5, 13, 14, and 15 apply to these products in full. Nothing in this Section 12 creates a warranty that survives Section 13.
YOUR ACCESS TO AND USE OF THE PLATFORM AND ALL CONTENT, TOOLS, VENDOR RECORDS, DETERMINATIONS, REPORTS AND ADVICE THEREIN (INCLUDING ANY GRADES, SCORES, TRUST SCORES, TIERS, ELIMINATION DECISIONS, EVALUATIONS OR RECOMMENDATIONS PUBLISHED BEFORE THEIR WITHDRAWAL IN SEPTEMBER 2026, AND ANY TRUST BADGES OR CAUTION FLAGS PUBLISHED BEFORE THEIR WITHDRAWAL IN OCTOBER 2026) IS SOLELY AT YOUR OWN RISK. THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
PRAXIS AI LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, DISTRIBUTORS, AND SERVICE PROVIDERS (COLLECTIVELY, THE "VANNUS PARTIES") EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY, ACCURACY, AVAILABILITY, RELIABILITY, SECURITY, PRIVACY, COMPATIBILITY, NON-INFRINGEMENT, AND ANY WARRANTY IMPLIED BY COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE.
WITHOUT LIMITING THE FOREGOING, NEITHER VANNUS NOR ANY VANNUS PARTY MAKES ANY WARRANTY OR REPRESENTATION THAT: (A) THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS, VENDOR RECORDS, DETERMINATIONS, REPORTS OR ADVICE OBTAINED FROM THE PLATFORM (INCLUDING ANY GRADES, SCORES, TRUST SCORES, TIERS, EVALUATIONS OR RECOMMENDATIONS PUBLISHED BEFORE THEIR WITHDRAWAL IN SEPTEMBER 2026, AND ANY TRUST BADGES OR CAUTION FLAGS PUBLISHED BEFORE THEIR WITHDRAWAL IN OCTOBER 2026) WILL BE ACCURATE, RELIABLE, COMPLETE, OR CURRENT; (C) THE QUALITY OF ANY TOOLS, INFORMATION, OR OTHER MATERIAL OBTAINED THROUGH THE PLATFORM WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS; (D) ANY ERRORS IN THE PLATFORM WILL BE CORRECTED; OR (E) THE PLATFORM OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
VENDOR RECORDS, DETERMINATIONS, REPORTS AND ADVICE (AND ANY GRADES, SCORES, TRUST SCORES, TIERS, ELIMINATION DECISIONS, EVALUATIONS OR RECOMMENDATIONS PUBLISHED BEFORE THEIR WITHDRAWAL IN SEPTEMBER 2026, AND ANY TRUST BADGES OR CAUTION FLAGS PUBLISHED BEFORE THEIR WITHDRAWAL IN OCTOBER 2026) ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND MAY CONTAIN ERRORS, OMISSIONS, OR OUTDATED INFORMATION. VANNUS DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY RECORD, DETERMINATION, FINDING OR ADVICE, OR OF ANY EVALUATION, RECOMMENDATION, SCORING, TRUST BADGE OR CAUTION FLAG PUBLISHED BEFORE ITS WITHDRAWAL. YOU ACKNOWLEDGE THAT YOUR RELIANCE ON ANY SUCH INFORMATION IS STRICTLY AT YOUR OWN RISK.
13.1 Output Disclaimer. VANNUS OUTPUT — VENDOR RECORDS, DETERMINATIONS, FREE-CHECK RESULTS, AI SUBPROCESSOR JURISDICTION REPORTS (INCLUDING REPORTS ISSUED UNDER EARLIER NAMES) AND CATALOG DATA, AND ANY GRADES, TIERS OR RATINGS PUBLISHED BEFORE THEIR WITHDRAWAL IN SEPTEMBER 2026, TRUST BADGES OR CAUTION FLAGS PUBLISHED BEFORE THEIR WITHDRAWAL IN OCTOBER 2026, OR STACK WATCH MONITORING ALERTS SENT BEFORE ITS WITHDRAWAL ON 9 AUGUST 2026 — IS COMPILED DETERMINISTICALLY FROM PUBLISHED VENDOR INFORMATION AND CATALOG RESEARCH, AND MAY BE INCOMPLETE OR OUT OF DATE. IT IS NOT LEGAL, TAX, PROCUREMENT, OR OTHER PROFESSIONAL ADVICE, IS NOT A CERTIFICATION OF ANY VENDOR, AND IS NOT A SUBSTITUTE FOR YOUR OWN DILIGENCE OR FOR ADVICE FROM A LICENSED PROFESSIONAL. WHERE A FIELD IS REPORTED AS NOT ASSESSED OR NOT DISCLOSED, THAT IS A STATEMENT ABOUT OUR COVERAGE OR THE VENDOR'S DISCLOSURE AND IS NOT A FINDING EITHER WAY. YOU MUST INDEPENDENTLY VERIFY ANY OUTPUT BEFORE RELYING ON IT FOR A PROCUREMENT, DATA-RESIDENCY, OR CONTRACTUAL DECISION, AND YOU ASSUME ALL RISK ARISING FROM YOUR USE OF IT. NO PRODUCT VANNUS CURRENTLY OFFERS RETURNS OUTPUT GENERATED BY A THIRD-PARTY LARGE LANGUAGE MODEL.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE VANNUS PARTIES' WARRANTIES ARE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, IN NO EVENT WILL THE VANNUS PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THE PLATFORM, THE CONTENT, THE VENDOR RECORDS, THE DETERMINATIONS, THE REPORTS, ANY ADVICE, ANY GRADES, SCORES, TRUST SCORES, TIERS, ELIMINATION DECISIONS, EVALUATIONS OR RECOMMENDATIONS PUBLISHED BEFORE THEIR WITHDRAWAL IN SEPTEMBER 2026, ANY TRUST BADGES OR CAUTION FLAGS PUBLISHED BEFORE THEIR WITHDRAWAL IN OCTOBER 2026, OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHER THEORY, EVEN IF ANY VANNUS PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF THE DAMAGES ARE FORESEEABLE.
THIS INCLUDES, WITHOUT LIMITATION, DAMAGES FOR: LOSS OF PROFITS, REVENUE, OR BUSINESS; LOSS OF DATA OR DATA USE; LOSS OF GOODWILL; BUSINESS INTERRUPTION; PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE VANNUS PARTIES' TOTAL AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR IN ANY WAY RELATED TO THE PLATFORM, THE CONTENT, OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU HAVE PAID TO VANNUS FOR ACCESS TO OR USE OF THE PLATFORM (IF ANY) IN THE SIX (6) MONTHS PRECEDING THE DATE SUCH DAMAGES, LOSSES, AND CAUSES OF ACTION FIRST AROSE; OR (B) ONE HUNDRED DOLLARS ($100.00).
THE FOREGOING LIMITATIONS ARE ESSENTIAL TO THESE TERMS AND THE BASIS UPON WHICH THE PLATFORM IS PROVIDED TO YOU. VANNUS WOULD NOT OFFER THE PLATFORM TO YOU UNDER THESE TERMS WITHOUT THESE LIMITATIONS. THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND REGARDLESS OF WHETHER A REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE.
YOU ACKNOWLEDGE AND AGREE THAT VANNUS HAS OFFERED THE PLATFORM, SET ITS PRICES, AND ENTERED INTO THESE TERMS IN RELIANCE UPON THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY SET FORTH HEREIN, THAT THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND VANNUS, AND THAT THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND VANNUS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE VANNUS PARTIES' LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
YOU AGREE TO INDEMNIFY AND HOLD HARMLESS THE VANNUS PARTIES FROM AND AGAINST ANY AND ALL LIABILITIES, CLAIMS, DAMAGES, EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES AND COSTS), AND OTHER LOSSES ARISING OUT OF OR RELATED TO: (A) YOUR BREACH OR ALLEGED BREACH OF THESE TERMS; (B) YOUR ACCESS TO, USE OF, OR ALLEGED USE OF THE PLATFORM; (C) YOUR FEEDBACK OR SUBMISSIONS; (D) ANY PRODUCTS, SERVICES, DECISIONS, OR ACTIONS YOU TAKE BASED ON INFORMATION OBTAINED FROM THE PLATFORM; (E) YOUR VIOLATION OF APPLICABLE LAW OR ANY THIRD-PARTY RIGHT, INCLUDING ANY INTELLECTUAL PROPERTY RIGHT OR PRIVACY RIGHT; AND (F) ANY ACTUAL OR ALLEGED FRAUD, INTENTIONAL MISCONDUCT, GROSS NEGLIGENCE, OR CRIMINAL ACTS COMMITTED BY YOU.
VANNUS RESERVES THE RIGHT TO ENGAGE SEPARATE COUNSEL AND PARTICIPATE IN OR ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, IN WHICH CASE YOU AGREE TO COOPERATE WITH VANNUS AND SUCH COUNSEL AS REASONABLY REQUESTED.
This indemnification obligation shall survive the termination of these Terms and your use of the Platform.
Before filing any formal legal claim, you agree to first contact Vannus at support@vannus.co and attempt to resolve the dispute informally for a period of at least thirty (30) days. The 30-day informal-resolution period is a condition precedent to filing arbitration or litigation.
IF WE CANNOT RESOLVE A DISPUTE INFORMALLY, AND SUBJECT TO YOUR RIGHT TO OPT OUT UNDER SECTION 16.3 AND THE EXCEPTIONS IN SECTION 16.7, YOU AND VANNUS AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION IN THE STATE OF MISSOURI UNDER THE RULES OF THE AMERICAN ARBITRATION ASSOCIATION ("AAA"), INCLUDING THE AAA CONSUMER ARBITRATION RULES WHERE APPLICABLE. THE ARBITRATOR'S DECISION SHALL BE FINAL AND BINDING AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION. The Federal Arbitration Act, 9 U.S.C. §§ 1 et seq., governs the interpretation and enforcement of this arbitration agreement.
You have the right to opt out of the arbitration agreement in Section 16.2. To opt out, you must send a written notice to support@vannus.co with the subject line "Arbitration Opt-Out" within thirty (30) days of (a) the date you first buy a product or service from Vannus, or (b) the date these Terms are first materially amended in a way that affects arbitration, whichever is later. Your opt-out notice must include your full name, the email address you gave Vannus for your purchase (if you have made one), and a clear statement of your intent to opt out of arbitration. A valid and timely opt-out notice will exclude you from the arbitration agreement in Section 16.2 and the class action waiver in Section 16.5 with respect to disputes arising thereafter; any such disputes shall be resolved in court under Section 17 (Governing Law). Opting out of arbitration has no other effect on these Terms or your relationship with Vannus. If you do not opt out within the 30-day window, you are bound by the arbitration agreement and class action waiver for all subsequent disputes.
For any consumer arbitration initiated by you and subject to the AAA Consumer Arbitration Rules, Vannus will pay all AAA filing, administration, and arbitrator fees that exceed the consumer filing fee you would pay to file a civil action in a Missouri state court of equivalent claim value. This fee allocation does not apply to claims that the arbitrator determines were filed for an improper purpose, were frivolous, or were brought in bad faith (as those terms are defined under Federal Rule of Civil Procedure 11 or analogous state-court standards). For non-consumer arbitration (e.g., arbitration initiated by Vannus or arbitration between Vannus and a business user), each party bears its own AAA fees consistent with AAA Commercial Arbitration Rules.
YOU AND VANNUS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. If a court or arbitrator finds this Section 16.5 to be unenforceable as to any particular claim or remedy, then that particular claim or remedy (and only that claim or remedy) shall be severed from arbitration and may proceed in court under Section 17; all other claims and remedies remain subject to arbitration.
If twenty-five (25) or more individual demands for arbitration are filed against Vannus, or against Vannus and one or more related parties, within any ninety (90) day period and the demands raise substantially similar claims or are filed by the same or coordinated counsel, the parties agree to a bellwether procedure as follows: (a) up to ten (10) representative arbitrations shall proceed first, with five (5) selected by claimant counsel and five (5) selected by Vannus; (b) the remaining demands shall be stayed pending the resolution of the bellwether arbitrations; (c) the parties shall participate in a mandatory mediation following the bellwether resolutions to address the stayed demands; and (d) AAA filing fees and arbitrator fees for the stayed demands shall not accrue against Vannus during the stay. This Section 16.6 is intended to enable orderly and proportionate resolution of mass disputes and does not waive any party's right to seek dismissal, denial of fee-shifting, or other procedural relief from the AAA or a court for demands that are frivolous, duplicative, or filed for an improper purpose.
Notwithstanding the above, either party may seek the following in any court of competent jurisdiction in the State of Missouri without first invoking arbitration: (a) injunctive or other equitable relief to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights; (b) collection of unpaid fees, including chargeback disputes resolved against the user; and (c) small claims court proceedings, provided the claims qualify and the claims remain in small claims court (a removal or upward transfer to a court of general jurisdiction returns the claim to arbitration under Section 16.2).
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND VANNUS EACH KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE PLATFORM, OR THE RELATIONSHIP BETWEEN YOU AND VANNUS, INCLUDING ANY CLAIM PERMITTED TO PROCEED IN COURT UNDER SECTION 16.7 OR SECTION 17. THIS WAIVER APPLIES TO ALL CLAIMS, WHETHER SOUNDING IN CONTRACT, TORT, STATUTE, OR OTHERWISE.
These Terms and any dispute arising out of or relating to these Terms or the Platform shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions. To the extent that arbitration is not applicable, you consent to the exclusive jurisdiction of the state and federal courts located in the State of Missouri.
We may terminate or suspend your access to the Platform immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Platform will immediately cease.
All provisions of these Terms which by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.
Vannus reserves the right to modify, suspend, or discontinue the Platform (or any part thereof) at any time, temporarily or permanently, with or without notice. Vannus shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Platform.
Vannus shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, internet outages, utility failures, third-party API failures, hosting provider outages, or regulatory actions.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the intent of the original provision.
These Terms, together with our Privacy Policy and any other legal notices or agreements published by Vannus on the Platform, constitute the entire agreement between you and Vannus concerning the Platform and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Vannus. If a summary on a product page or the pricing page describes the terms of a purchase differently from these Terms, these Terms prevail, except where these Terms adopt a page's statement by reference, as Section 12.6 does. For a Concierge audit or a Stack Jurisdiction Review, the engagement letter for that engagement, where one is issued and signed, prevails over these Terms where they differ.
You may not assign or transfer these Terms or your rights hereunder, in whole or in part, without the prior written consent of Vannus. Vannus may assign its rights and obligations under these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets, with notice to users.
The failure of Vannus to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Vannus.
These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms.
The Platform is provided from the United States and is subject to U.S. export control and economic sanctions laws, including the Export Administration Regulations (EAR), the International Traffic in Arms Regulations (ITAR) where applicable, and sanctions programs administered by the U.S. Department of the Treasury Office of Foreign Assets Control (OFAC).
By accessing or using the Platform, you represent and warrant that:
If Vannus becomes aware that you do not satisfy any of the foregoing representations, Vannus may suspend or terminate your access to the Platform immediately, without notice or liability, and may report the activity to U.S. government authorities as required by applicable law.
If you have questions about these Terms, please contact us at:
PRAXIS AI LLC, trading as Vannus
911 Washington Ave., Ste. 501
St. Louis, MO 63101
United States
Email: support@vannus.co
Website: vannus.co
Subject to Section 1.4, this version of these Terms of Service is effective as of its Last Updated date, shown above.
© 2026 PRAXIS AI LLC. All rights reserved.
Governed by the laws of the State of Missouri.