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Asana

Vannus records that this vendor routes across several model providers — not captured by one. Every finding below is quoted to the vendor’s own document, or marked not disclosed where the vendor publishes nothing.

Determination
Contracts with Asana, Inc. (United States) — within reach of US legal process.
The LEI record reports its ultimate parent as natural persons (NATURAL_PERSONS, [2026-09-13]).
asana.com · read 2026-09-14
read from terms of service

Work management platform for tasks, projects and portfolios, with Asana AI features routed to admin-selectable third-party model providers.

project management, productivity, collaboration
What the vendor's own documentation says
Certain Asana AI features and functionality are powered by the third-party AI providers below (“AI Partners”), as updated from time to time and further described in the Documentation.
asana.com ↗ Vendor-sourcedQuote re-checked 14 Sep 2026
Who controls it
Origin and data jurisdictionUnited States — established there, and customer data stored there, each from its own document · established: the global LEI register (GLEIF) ↗ · stored: a privacy notice ↗
US corporate controlYes — a US parent or US contracting entity is on the public record · clause re-checked 17 Sep 2026
Contracting entityAsana, Inc.
Governing lawthe laws of the State of California, with exclusive jurisdiction and venue in the state or Federal courts located in San Francisco, California
Trains on your dataUsage metadata only — not your content — on the vendor's default plan
On a paid or enterprise planDoes not train on your data — no retention position stated

Applies to: Asana AI ships on Starter, Advanced, Enterprise, Enterprise+; the Product-Specific Terms bind Asana for all of them

From the enterprise terms: “Asana does not use or permit third-party AI partners to use Customer Data to train generative artificial intelligence models used to provide Asana AI.” asana.com ↗

Training and retention posture varies by plan. The default-plan row above describes the vendor’s free or standard tier; the paid-plan row is quoted from the document linked beside it. A negotiated contract can override either. Check your own agreement before relying on this.

This is a separate question from the grade above. The grade measures resilience — whether the tool endures and whether you could leave it. This describes who controls the vendor. A tool can score modestly on one and strongly on the other, and many do.

On U.S. CLOUD Act reach specifically: the statute reaches a provider subject to U.S. jurisdiction over data in its possession, custody or control. Corporate control is a strong indicator of that and it is what we can evidence from published documents — but it is not the whole test. A company founded outside the U.S. can still contract through a U.S. entity or run substantial U.S. operations. Treat this as a starting point for your own review, not a legal determination, and take advice on anything that matters.

Signals on file
Origin
United States

The vendor's published or catalog-recorded posture — the concrete facts this grade is built from. A full audit verifies each against the vendor's current documentation.

Who else handles your data

Asana publishes a list of the other companies it uses to process customer data. It names 21 of them in 25 entries, because some appear more than once under different locations, each shown below with the location the vendor lists it under, in the vendor’s own words.

Amazon Web Services, Inc. · United States, Germany, Ireland, Australia, and JapanFireworks AI, Inc. · United StatesGoogle, LLC (Google Cloud) · United States, Belgium, Frankfurt, London, Madrid, Milan, and ZurichAmplitude, Inc. · United StatesAnthropic, PBC · United StatesDatabricks, Inc. · United StatesOpenAI OpCo, LLC · United States and NorwaySegment (Twilio, Inc.) · United StatesTableau Software, LLC (Salesforce, Inc.) · United StatesAnthropic, PBC · United StatesIntercom, Inc · United StatesOpenAI OpCo, LLC · United States and NorwayService Cloud (Salesforce, Inc.) · United StatesAmazon Web Services Inc (AWS Bedrock) · United States, European UnionAnthropic, PBC · United StatesApple, Inc. · United StatesCloudflare, Inc. · United StatesGoogle, LLC · United StatesGoogle, LLC (Gemini Enterprise Agent Platform) · United States, Belgium, Frankfurt, London, Madrid, Milan and ZurichHyperdoc Inc. (Recall.ai) · United States, Germany, JapanOpenAI OpCo, LLC · United States and NorwayTray.io · United StatesVimeo, LLC · United StatesEigen, Inc. dba StackAI · United StatesKMC Solutions · Philippines

Taken together those entries name at least Australia, Belgium, European Union, Germany, Ireland, Japan, Norway, Philippines, United States. That is what our place list could match in the vendor’s own words above, so treat it as a floor rather than the whole of it — the entries themselves are the record.

These are other companies, not Asana. Where a sub-processor is listed as operating is a fact about that company. It is not a statement about where Asana keeps your data, which Vannus publishes separately and only from a document in which the vendor says so.

The same document also lists 13 companies in Asana’s own corporate group. Those are the vendor itself rather than onward processors, so they are not among the entries above and are not counted in them.

Read from asana.com on 2026-09-17. Every entry above is a verbatim span of that page.

This is the vendor’s own disclosure, reproduced. Vannus has not audited what any of these companies do with your data, and a list can change without notice. Treat it as a starting point for your own review, not a legal determination, and take advice on anything that matters.

Compliance the vendor states
SOC2GDPRISO 27001

Taken from the vendor’s own published material. Vannus does not hold these reports and has not reviewed their scope or dates — ask the vendor for the current report before relying on any of them.

How this grade is set

Vannus publishes a nine-dimension trust framework — data sovereignty, training privacy, compliance posture, operational resilience, exit portability, and more. The heaviest criterion asks whether the tool builds its own AI or resells someone else's model; where the vendor discloses it, the grade cites the vendor's own documentation. No paid placements — scoring is walled off from affiliate revenue. See the methodology →

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