Vannus / Catalog / Microsoft 365 Copilot

Microsoft 365 Copilot

Vannus records that this vendor routes across several model providers — not captured by one. Every finding below is quoted to the vendor’s own document, or marked not disclosed where the vendor publishes nothing.

Determination
Contracting entity depends on your region or order form — read the clause.
This is the Microsoft Customer Agreement, the paper for Microsoft products bought under it — Microsoft 365 Copilot, Teams and the per-user Power BI SKUs among them. It is not the consumer Microsoft Services Agreement, and not an Enterprise Agreement or other volume-licensing enrollment.
microsoft.com · read 2026-09-21
read from a document of no standard class · neither its heading nor its address says what it is
Contracting entity
Microsoft Ireland Operations Limited for Australia, Austria, Belgium, the Czech Republic, Denmark, Finland, Germany, Japan, the Netherlands, New Zealand, Norway, Poland, Spain, Sweden, Switzerland, Thailand and the United Kingdom; Microsoft Corporation for the United States, Canada and Mexico, and in the general English text; Microsoft Corporation (India) Pvt. Ltd. for India; Microsoft Korea, Inc. for Korea; the Brazil, France and Hungary samples, as read, name no contracting entity; all as read in the 25 English per-country samples Microsoft labels March 2023 and the general English text it lists as July 2026
Jurisdiction
United States (Microsoft Corporation); Ireland (Microsoft Ireland Operations Limited); India (Microsoft Corporation (India) Pvt. Ltd.); Korea (Microsoft Korea, Inc.)
Governing law
Depends on the customer's geography: each English per-country sample carries its own clause. The July 2026 general text and the United States sample: the laws of the State of Washington and the federal laws of the United States, with the 1980 UN Convention on Contracts for the International Sale of Goods excluded. The samples for Australia, Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Hungary, the Netherlands, New Zealand, Norway, Poland, Spain, Sweden, Switzerland, Thailand and the United Kingdom: the laws of Ireland, with the CISG excluded. Japan (where the entity is still Microsoft Ireland Operations Limited): the laws of Japan, with exclusive jurisdiction in the first instance in Tokyo District Court. India: the laws of India, with any claim finally resolved by arbitration under the Indian Arbitration Act, 1996, conducted under the SIAC Rules, seat and venue New Delhi; the New Delhi courts have exclusive jurisdiction over suits to enforce the award or for interim protection. Korea: the laws of the Republic of Korea (no CISG sentence), with non-exclusive jurisdiction and venue in the Seoul District Court. Venue in the general text, the United States sample and every Irish-law sample except Thailand is the same three-branch clause. If Microsoft sues, the case goes where Customer has its headquarters. If Customer sues Microsoft or any Microsoft Affiliate located outside of Europe, it goes to the state or federal courts in King County, State of Washington, USA. If Customer sues only Microsoft or Microsoft Affiliates located in Europe, it goes to Ireland. None of these documents says where the contracting entity is 'located' for that test. Thailand: arbitration in Singapore under the SIAC Arbitration Rules (the sample does not use the word 'seat'). The Canada, Mexico and Brazil samples, as read, carry no applicable-law or venue clause for the Agreement, and none is filled in from the general text. In the 15 samples that add a Purchase Agreement making an unnamed Microsoft Sales Affiliate the seller and invoicer, that separate agreement follows the law of the jurisdiction where the affiliate has its headquarters. The Austria, Belgium, Czech Republic and Germany samples add supplemental terms that apply only where their own national law applies.
US corporate control
More than one contracting entity is on record, and which one a buyer signs with depends on facts about the buyer, such as where it is. The record does not establish US corporate control on every track, so it makes no single finding on US legal reach. the rule
Depends on
The contracting entity depends on your region or order form: read the clause for your position. This is the Microsoft Customer Agreement, the paper for Microsoft products bought under it — Microsoft 365 Copilot, Teams and the per-user Power BI SKUs among them. It is not the consumer Microsoft Services Agreement, and not an Enterprise Agreement or other volume-licensing enrollment.

Microsoft's enterprise AI assistant embedded across Microsoft 365 apps, grounding generative responses in the customer's own Microsoft Graph data — email, documents, chat, calendar and meetings.

productivity, enterprise, AI assistant
What the vendor's own documentation says
Microsoft offers third-party AI models in Microsoft Copilot, such as Anthropic and OpenAI models.
learn.microsoft.com ↗ Vendor-sourcedQuote last confirmed 14 Sep 2026; the house has paused automated re-reading of its host until it reads its terms or rules, so it is not re-checked
Who controls it
US corporate controlRegion-dependent — a US entity contracts in some regions; elsewhere non-US entities do. Microsoft Ireland Operations Limited and Microsoft Corporation (India) Pvt. Ltd. each have a sourced US parent, MICROSOFT CORPORATION, per the LEI register, fully corroborated; for any other non-US entity, whether a US company controls it is not established · clause read 21 Sep 2026; the house has paused automated re-reading of its host until it reads its terms or rules, so it is not re-checked
Contracting entityMicrosoft Ireland Operations Limited for Australia, Austria, Belgium, the Czech Republic, Denmark, Finland, Germany, Japan, the Netherlands, New Zealand, Norway, Poland, Spain, Sweden, Switzerland, Thailand and the United Kingdom; Microsoft Corporation for the United States, Canada and Mexico, and in the general English text; Microsoft Corporation (India) Pvt. Ltd. for India; Microsoft Korea, Inc. for Korea; the Brazil, France and Hungary samples, as read, name no contracting entity; all as read in the 25 English per-country samples Microsoft labels March 2023 and the general English text it lists as July 2026
Governing lawDepends on the customer's geography: each English per-country sample carries its own clause. The July 2026 general text and the United States sample: the laws of the State of Washington and the federal laws of the United States, with the 1980 UN Convention on Contracts for the International Sale of Goods excluded. The samples for Australia, Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Hungary, the Netherlands, New Zealand, Norway, Poland, Spain, Sweden, Switzerland, Thailand and the United Kingdom: the laws of Ireland, with the CISG excluded. Japan (where the entity is still Microsoft Ireland Operations Limited): the laws of Japan, with exclusive jurisdiction in the first instance in Tokyo District Court. India: the laws of India, with any claim finally resolved by arbitration under the Indian Arbitration Act, 1996, conducted under the SIAC Rules, seat and venue New Delhi; the New Delhi courts have exclusive jurisdiction over suits to enforce the award or for interim protection. Korea: the laws of the Republic of Korea (no CISG sentence), with non-exclusive jurisdiction and venue in the Seoul District Court. Venue in the general text, the United States sample and every Irish-law sample except Thailand is the same three-branch clause. If Microsoft sues, the case goes where Customer has its headquarters. If Customer sues Microsoft or any Microsoft Affiliate located outside of Europe, it goes to the state or federal courts in King County, State of Washington, USA. If Customer sues only Microsoft or Microsoft Affiliates located in Europe, it goes to Ireland. None of these documents says where the contracting entity is 'located' for that test. Thailand: arbitration in Singapore under the SIAC Arbitration Rules (the sample does not use the word 'seat'). The Canada, Mexico and Brazil samples, as read, carry no applicable-law or venue clause for the Agreement, and none is filled in from the general text. In the 15 samples that add a Purchase Agreement making an unnamed Microsoft Sales Affiliate the seller and invoicer, that separate agreement follows the law of the jurisdiction where the affiliate has its headquarters. The Austria, Belgium, Czech Republic and Germany samples add supplemental terms that apply only where their own national law applies.
On a paid or enterprise planIts words, on training: “Prompts, responses, and data accessed through Microsoft Graph aren't used to train foundation LLMs, including those used by Microsoft 365 Copilot” — no retention position recorded

This page gives the finding and links the document it comes from. The AI Subprocessor Jurisdiction Report ($299) quotes the clause this finding rests on, and the clause for each other vendor in your stack where the report can quote one, in one dated document you can hand to an auditor.

Applies to: Microsoft 365 Copilot (including Microsoft 365 Copilot Search) for Microsoft 365 commercial customers

From the product security/privacy documentation (Microsoft Learn): “Prompts, responses, and data accessed through Microsoft Graph aren't used to train foundation LLMs, including those used by Microsoft 365 Copilot.” learn.microsoft.com ↗

Training and retention posture varies by plan. The default-plan row above describes the vendor’s free or standard tier; the paid-plan row is quoted from the document linked beside it. A negotiated contract can override either. Check your own agreement before relying on this.

On U.S. CLOUD Act reach specifically: the statute reaches a provider subject to U.S. jurisdiction over data in its possession, custody or control. Corporate control is a strong indicator of that and it is what we can evidence from published documents — but it is not the whole test. A company founded outside the U.S. can still contract through a U.S. entity or run substantial U.S. operations. Treat this as a starting point for your own review, not a legal determination, and take advice on anything that matters.

Record history

This is the history of our record of this vendor: when we first recorded it; each time one of these changed: the determination sentence, the contracting entity, its country, the governing law, the US-control finding, what the answer depends on, the note beside the finding, or the cited document; and each time the vendor's document was read again and none of them changed. A change only in capitals, punctuation or spacing is not a line, and neither is a first document title. A line names what changed and does not repeat what those fields said before; the determination above says what they say now. Where the determination sentence itself changed, the line shows the earlier sentence too, marked as before, with why it changed. The automated re-check's latest result is not a line here; it is printed beside the clause above. A change here may be the vendor changing its document or us correcting our reading of it, and a line says which only where the record shows it; otherwise it says the cause is not established. Each line is today's reading of the record as it stood on that date. A reading we later found its citation does not carry was withdrawn, and is not repeated here. This history as data.

Signals on file
Origin
United States

The vendor's published or catalog-recorded posture — the concrete facts this entry is built from. A full audit verifies each against the vendor's current documentation.

Cite this record
Microsoft 365 Copilot: “Contracting entity depends on your region or order form — read the clause.”
Vannus, https://vannus.co/tool/microsoft-365-copilot
microsoft.com · read 2026-09-21

How you may reuse this record

How this entry is set

Vannus records, from the vendor's own published documents, the legal entity a customer contracts with, the country that entity sits in, and the governing law of its terms — and whether the vendor runs its own model or resells someone else's. Each finding is quoted to its source and dated, or marked not disclosed where the vendor publishes nothing. No paid placement on a record, in the catalog or in search — affiliate status is walled off from the record, enforced by a test in the build. See the methodology →

Related tools we record
Visit Microsoft 365 Copilot ↗ Check your whole stack →
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