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Relevance AI

Vannus records that this vendor routes across several model providers — not captured by one. Every finding below is quoted to the vendor’s own document, or marked not disclosed where the vendor publishes nothing.

Determination
Contracts with OnSearch Pty Ltd (Australia), governed by Laws of New South Wales, Australia.
Vannus has not established whether a US parent controls this entity, so US reach is not established either way.
relevanceai.com · read 2026-07-29
read from terms of service

No-code AI agent builder for sales, marketing, and operations workflows with multi-LLM support and pre-built agent templates

AI agents, automation, no-code
What the vendor's own documentation says
For example, if you're using Gemini as your primary model, select an OpenAI model (like GPT-5) as your fallback.
relevanceai.com ↗ Vendor-sourcedQuote re-checked 14 Sep 2026
Who controls it
OriginAustralia · terms of service ↗
US corporate controlNo US entity found on the public record · clause re-checked 17 Sep 2026
Trains on your dataYes, unless you opt out — on the vendor's default plan

Training and retention posture varies by plan. What we publish above describes the vendor’s default plan; enterprise, team and API agreements frequently differ, often materially, and a contract can override the published default entirely. Check your own plan and contract before relying on this row.

This is a separate question from the grade above. The grade measures resilience — whether the tool endures and whether you could leave it. This describes who controls the vendor. A tool can score modestly on one and strongly on the other, and many do.

On U.S. CLOUD Act reach specifically: the statute reaches a provider subject to U.S. jurisdiction over data in its possession, custody or control. Corporate control is a strong indicator of that and it is what we can evidence from published documents — but it is not the whole test. A company founded outside the U.S. can still contract through a U.S. entity or run substantial U.S. operations. Treat this as a starting point for your own review, not a legal determination, and take advice on anything that matters.

Signals on file
Origin
Australia

The vendor's published or catalog-recorded posture — the concrete facts this grade is built from. A full audit verifies each against the vendor's current documentation.

Compliance the vendor states
SOC2GDPR

Taken from the vendor’s own published material. Vannus does not hold these reports and has not reviewed their scope or dates — ask the vendor for the current report before relying on any of them.

How this grade is set

Vannus publishes a nine-dimension trust framework — data sovereignty, training privacy, compliance posture, operational resilience, exit portability, and more. The heaviest criterion asks whether the tool builds its own AI or resells someone else's model; where the vendor discloses it, the grade cites the vendor's own documentation. No paid placements — scoring is walled off from affiliate revenue. See the methodology →

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