Segment

This page gives the finding and links the document it comes from. The AI Subprocessor Jurisdiction Report ($299) quotes the clause this finding rests on, and the clause for each other vendor in your stack where the report can quote one, in one dated document you can hand to an auditor.

Training and retention posture varies by plan. What we publish above describes the vendor’s default plan; enterprise, team and API agreements frequently differ, often materially, and a contract can override the published default entirely. Check your own plan and contract before relying on this row.

On U.S. CLOUD Act reach specifically: the statute reaches a provider subject to U.S. jurisdiction over data in its possession, custody or control. Corporate control is a strong indicator of that and it is what we can evidence from published documents — but it is not the whole test. A company founded outside the U.S. can still contract through a U.S. entity or run substantial U.S. operations. Treat this as a starting point for your own review, not a legal determination, and take advice on anything that matters.

• 30 Sep 2026 · the record changed. Changed: the US-control finding. Why: we corrected our reading.
• 27 Sep 2026 · the record changed. Changed: the contracting entity. Why: we corrected our reading.
• 21 Sep 2026 · the record changed. Changed: what the answer depends on. Why: we corrected our reading.
• 19 Sep 2026 · first recorded: “Contracting entity depends on your region or order form — read the clause.”

This is the history of our record of this vendor: when we first recorded it; each time one of these changed: the determination sentence, the contracting entity, its country, the governing law, the US-control finding, what the answer depends on, the note beside the finding, or the cited document; and each time the vendor's document was read again and none of them changed. A change only in capitals, punctuation or spacing is not a line, and neither is a first document title. A line names what changed and does not repeat what those fields said before; the determination above says what they say now. Where the determination sentence itself changed, the line shows the earlier sentence too, marked as before, with why it changed. The automated re-check's latest result is not a line here; it is printed beside the clause above. A change here may be the vendor changing its document or us correcting our reading of it, and a line says which only where the record shows it; otherwise it says the cause is not established. Each line is today's reading of the record as it stood on that date. A reading we later found its citation does not carry was withdrawn, and is not repeated here. This history as data.

Segment publishes a list of the other companies it uses as sub-processors. It lists 40 entries, and some name the same company more than once, under different locations or for different purposes. Each is shown below with the location the vendor lists it under, in the vendor’s own words.

Segment marks some of those entries and qualifies them below the table. Its words, kept with the entries because the qualification is part of the answer:

* If using Regional Twilio for supported products, Customer Content is stored and processed in the region selected (Ireland or Australia). Exceptions will occur as necessary to investigate issues of fraud and abuse. At this time, all other data relating to your account and use of the Twilio Services will continue to be processed in the United States to allow Twilio to continue to provide and improve our Services to you.

Taken together those entries name at least Belgium, Chile, Denmark, EU, Europe, Finland, Germany, Ireland, Japan, Netherlands, North America, Poland, Singapore, Taiwan, UK, USA. That is what our place list could match in the vendor’s own words above, so treat it as a floor rather than the whole of it — the entries themselves are the record.

These are other companies, not Segment. Where a sub-processor is listed as operating is a fact about that company. It is not a statement about where Segment keeps your data, which Vannus publishes separately and only from a document in which the vendor says so.

Read from twilio.com on 2026-09-16, from the page the vendor titles “Twilio Sub-Processors | Twilio”. Every entry above is a verbatim span of that page.

This is the vendor’s own disclosure, reproduced. Vannus has not audited what any of these companies do with your data, and a list can change without notice. Treat it as a starting point for your own review, not a legal determination, and take advice on anything that matters.

Segment: “Contracting entity depends on your region or order form — read the clause.”
Vannus, https://vannus.co/tool/segment
twilio.com · read 2026-09-27

How you may reuse this record

Vannus records, from the vendor's own published documents, the legal entity a customer contracts with, the country that entity sits in, and the governing law of its terms — and whether the vendor runs its own model or resells someone else's. Each finding is quoted to its source and dated, or marked not disclosed where the vendor publishes nothing. No paid placement on a record, in the catalog or in search — affiliate status is walled off from the record, enforced by a test in the build. See the methodology →