Vannus / Catalog / Slack

Slack

Vannus records that this vendor routes across several model providers — not captured by one. Every finding below is quoted to the vendor’s own document, or marked not disclosed where the vendor publishes nothing.

Determination
Contracting entity depends on your region or order form — read the clause.
slack.com · read 2026-09-26
read from terms of service
Contracting entity
Depends on customer domicile AND on purchase path. For online orders (a Slack plan purchased via the Slack website): US and Canada - Slack Technologies, LLC; Rest of World except Japan - Slack Technologies Limited (notice address Salesforce Tower, 60 R801, North Dock, Dublin, Ireland); Japan - Slack Technologies Limited (Tokyo notice address). For all other orders, SFDC is “the applicable Salesforce entity, as defined in the MSA”, the Salesforce Main Services Agreement; its contracting-entity table is quoted on the Salesforce page.
Jurisdiction
Mixed and path-dependent. Online orders: United States (Slack Technologies, LLC) for US AND Canadian customers; Slack Technologies Limited for Rest of World (Except Japan), with a Dublin notice address, and for Japan, with a Tokyo notice address. All other orders: set by the Salesforce Main Services Agreement (quoted on the Salesforce page).
Governing law
Depends on where Customer is domiciled and on how Slack was bought. Online orders (Slack Supplemental Terms table): United States and Canada - California law, venue San Francisco County, California; Rest of World (Except Japan) - England, venue London, England; Japan - Japan, venue Tokyo, Japan. All other orders: the governing law and venue the Salesforce Main Services Agreement sets (quoted on the Salesforce page).
US corporate control
More than one contracting entity is on record, and which one a buyer signs with depends on facts about the buyer, such as where it is. The record does not establish US corporate control on every track, so it makes no single finding on US legal reach. the rule
Depends on
The contracting entity depends on your region or order form: read the clause for your position. The agreement is under a governing law that depends on where the customer is based.

Team communication platform with AI-powered search and thread summaries

communication, collaboration, productivity
What the vendor's own documentation says
While we continue to rely on third-party LLM models as a cornerstone for their consistency and reliability
slack.engineering ↗ Vendor-sourcedQuote re-checked 19 Oct 2026
Who controls it
OriginUnited States · a privacy notice ↗
US corporate controlRegion-dependent — a US entity contracts in some regions; elsewhere a non-US entity does, and whether a US company controls it is not established · clause re-checked 19 Oct 2026
Contracting entityDepends on customer domicile AND on purchase path. For online orders (a Slack plan purchased via the Slack website): US and Canada - Slack Technologies, LLC; Rest of World except Japan - Slack Technologies Limited (notice address Salesforce Tower, 60 R801, North Dock, Dublin, Ireland); Japan - Slack Technologies Limited (Tokyo notice address). For all other orders, SFDC is “the applicable Salesforce entity, as defined in the MSA”, the Salesforce Main Services Agreement; its contracting-entity table is quoted on the Salesforce page.
Governing lawDepends on where Customer is domiciled and on how Slack was bought. Online orders (Slack Supplemental Terms table): United States and Canada - California law, venue San Francisco County, California; Rest of World (Except Japan) - England, venue London, England; Japan - Japan, venue Tokyo, Japan. All other orders: the governing law and venue the Salesforce Main Services Agreement sets (quoted on the Salesforce page).
Trains on your dataYes, unless you opt out — on the vendor's default plan
On a paid or enterprise planTrains unless you opt out — no retention position recorded — same as the default plan

This page gives the finding and links the document it comes from. The AI Subprocessor Jurisdiction Report ($299) quotes the clause this finding rests on, and the clause for each other vendor in your stack where the report can quote one, in one dated document you can hand to an auditor.

Applies to: Every plan: the posture does not vary by plan. Generative AI is trained on Customer Data only with affirmative opt-in; Slack's global predictive models are trained on it unless an Owner opts out by email.

From the Slack Supplemental Terms (last updated February 27, 2026) + Privacy Principles: “SFDC may access Customer Data in Slack for the following reasons, and Customer instructs SFDC to process its Customer Data for such purposes: to train models for use by the services and features that Customer has access to;” slack.com ↗

Training and retention posture varies by plan. The default-plan row above describes the vendor’s free or standard tier; the paid-plan row is quoted from the document linked beside it. A negotiated contract can override either. Check your own agreement before relying on this.

On U.S. CLOUD Act reach specifically: the statute reaches a provider subject to U.S. jurisdiction over data in its possession, custody or control. Corporate control is a strong indicator of that and it is what we can evidence from published documents — but it is not the whole test. A company founded outside the U.S. can still contract through a U.S. entity or run substantial U.S. operations. Treat this as a starting point for your own review, not a legal determination, and take advice on anything that matters.

Record history

This is the history of our record of this vendor: when we first recorded it; each time one of these changed: the determination sentence, the contracting entity, its country, the governing law, the US-control finding, what the answer depends on, the note beside the finding, or the cited document; and each time the vendor's document was read again and none of them changed. A change only in capitals, punctuation or spacing is not a line, and neither is a first document title. A line names what changed and does not repeat what those fields said before; the determination above says what they say now. Where the determination sentence itself changed, the line shows the earlier sentence too, marked as before, with why it changed. The automated re-check's latest result is not a line here; it is printed beside the clause above. A change here may be the vendor changing its document or us correcting our reading of it, and a line says which only where the record shows it; otherwise it says the cause is not established. Each line is today's reading of the record as it stood on that date. A reading we later found its citation does not carry was withdrawn, and is not repeated here. This history as data.

Signals on file
Origin
United States

The vendor's published or catalog-recorded posture — the concrete facts this entry is built from. A full audit verifies each against the vendor's current documentation.

Cite this record
Slack: “Contracting entity depends on your region or order form — read the clause.”
Vannus, https://vannus.co/tool/slack
slack.com · read 2026-09-26

How you may reuse this record

How this entry is set

Vannus records, from the vendor's own published documents, the legal entity a customer contracts with, the country that entity sits in, and the governing law of its terms — and whether the vendor runs its own model or resells someone else's. Each finding is quoted to its source and dated, or marked not disclosed where the vendor publishes nothing. No paid placement on a record, in the catalog or in search — affiliate status is walled off from the record, enforced by a test in the build. See the methodology →

Related tools we record
Visit Slack ↗ Check your whole stack →
Vannus (PRAXIS AI LLC) · entry as of the latest catalog build · all 376 tools · MCP for assistants
Work here and think we got something wrong? Corrections and right of reply → — free, no account, and we publish your response next to our entry.